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Terms & Conditions
These are the Terms and Conditions upon which The Mandap Company ("we/us") makes this website (the "The Mandap Company" Site) available to you and any of our products or services which are accessible on or via the The Mandap Company Site.

GENERAL
While visiting www.themandapcompany.co.uk, you may leave the site and enter various independent websites. Please be aware that The Mandap Company is not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

The products and services offered by third party companies are not a part of our Company and under no circumstances shall we be liable for any losses or damages caused by a third party company.

Such limitation shall also apply with respect to damages incurred by reason of other services or goods received through by a recommended third party company. If you accept any products or services offered by a third party company, then all communication must be between the you and the third party company. We will not be responsible or liable for any communication or misrepresentation of the third party company.

You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites.

You agree and acknowledge that you are solely responsible for evaluating any goods or services offered by us or third parties via the Site and that we will not be a party to or in any way responsible for any transactions between you and third parties.

Please note, the information on this site is subject to change without notice.

COPYRIGHT
All material contained within this website is the sole property of The Mandap Company and cannot be used, reproduced, copied or modified, in its entirety or in part, without prior consent from The Mandap Company.

DISCLAIMER
Whilst we agree to use our reasonable endeavours to ensure that the The Mandap Company Site and/or the The Mandap Company Service is fully operational and error-free we cannot guarantee this. We therefore accept no responsibility for any defects and/or interruption of the The Mandap Company Site and/or the The Mandap Company Service. We shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control, (i.e.: acts of god, civil commotion, riot, flood, fire, drought) which renders the provision of the The Mandap Company Site and/or the The Mandap Company Service impossible or impractical.

PRIVACY POLICY
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998.)

CUSTOMER SERVICES
Our Customer Service Team is available from 9am until 9pm Monday to Sunday.

By phone
07956 828524

By email
info@themandapcompany.co.uk

By post
The Mandap Company
84 Mount Stewart Aenue
Kenton
Harrow HA3 0JY

TERMS AND CONDITIONS
Products/Services
The Mandap Company reserves the right to change all or some of the contents or packaging to provide an item of equal or greater value without notice. All products/services are subject to availability.

Goods (products/services) purchased remain the property of The Mandap Company until paid for in full.

Equipment hired (including glass-ware, stands, pedestals, props and artefacts) remains the property of The Mandap Company at all times.

Hire Charges
The Stated Hire Charges on the Order-Form/Invoice are for the duration of the contract.

The Client will pay all monies in advance (interest will be payable on all outstanding amounts at the rate of 2% per day), and will be liable for all legal charges incurred by The Mandap Company in the recovery of amounts overdue, Equipment and/or Goods.

Deposits (for order confirmation) are non-refundable.

Deposits (for Damage/Loss of Items) are refundable on the satisfactory return of hired items. This deposit is set at the rate of 2 (two) times the rate of hire per item, and is payable in cash.

If Items are returned “late” or after the agreed hire period, a penalty charge is payable by the Client at the same rate of hire per item on the Order-Form/Invoice, each day until the item is returned.

Where the hired items/equipment are not returned in the same condition as when collected due to “loss” or “damage”, the Client will be liable to pay a penalty charge at a rate of ten (10) times the rate of hire per item. Hire Charges accrue until the full settlement is made.

Client's Responsibilty
The Client acknowledges that upon receipt of the goods/equipment that they accept full responsibility for these items, and in the case of “hire”, until they are returned to, or collected by, a member of staff of The Mandap Company.

The Mandap Company's Responsibilty
The Mandap Company will maintain the agreed hire rates for the duration of the contract.

Where appropriate, equipment will be inspected and tested in accordance with relevant statutory requirements.

Wherever possible The Mandap Company will provide the goods/equipment and services as agreed, however the Client acknowledges and accepts that in unforeseen circumstances, substitutions will be made as necessary.

Payment
All deposits and payments are non-refundable.

The Client will pay all monies in advance of the function date, and agrees to pay interest at the rate of 2% per day on all amounts that are outstanding (from the first day after the function date until payment is made in full), and will be liable for all legal charges incurred by The Mandap Company in the recovery of amounts overdue, Equipment and/or Goods.

Any cheques that are unpaid or represented by the bank will incur an administration fee of £25+vat, which the Client agrees to pay.

Cancellation
The Client must inform The Mandap Company, in writing, the cancellation of goods/services/or hire items that have been ordered.

The client remains liable to pay in full for all goods/services/items that have been ordered, where notice of cancellation is less than 30 days from the function date.

Complaints
All complaints must be received in writing within 7 days of the function date.